![serato dj 1.9.3 public serato dj 1.9.3 public](https://u.cdn.sera.to/content/images/66/25866/25866.png)
NOTE: A crash is when the program shuts itself down, and NOT when the program freezes or when you have to force quit the application. If you send us a crash log, this doesn't mean we will have an answer for you but we might get some more information from the log that is helpful in troubleshooting. A crash log does not directly tell us what the problem is and sometimes we need to escalate your log to the development team to have a look at. If this works, it would be helpful to attach your corrupt database file to your help thread for Serato for analysis.Ī useful thing to do if you're getting crashes and can't find a solution is to send the Serato Support Team a crash log if possible. To test that, try renaming it as follows. To rebuild your Database V2 file, follow the instructions in this article: here. Troubleshooting freezing and crashing while Analyzing FilesĪnother possibility is your database file is corrupt.Please follow the steps here to figure out which corrupt files are causing the analyzer to crash or freeze here:
![serato dj 1.9.3 public serato dj 1.9.3 public](https://u.cdn.sera.to/content/images/63/26563/26563.png)
If you find that the Analyzer is crashing or freezing, Serato DJ can’t analyze all the files, and it will be difficult to determine which files are corrupt and need removing. If you want these tracks you can either re-download, re-rip or re-encode these tracks then import the new versions (make sure to check these for corruptions too!) It is wise to delete these files from your hard drive.
SERATO DJ 1.9.3 PUBLIC SOFTWARE
Note: Make sure you don't re-import these corrupt tracks back into your Serato software music library.